Insurance and Payment Support

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Understanding and Using Your Insurance Benefits

We are dedicated to providing exceptional mental health counseling to all people, which includes the use of your insurance benefits. We are proud to be in network with most major insurance companies, including OHP and Medicare. Please read the following information so you can better understand your responsibility in this partnership.

Insurance Responsibility

We want to support you using your insurance benefits!

It is your responsibility to know and understand your benefits and update us if your benefits change. We are often unable to request authorization if we find out about changes after they've happened, and this may mean you are responsible for the cost of your care.

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Payment at Time of Service

Payment is due at the time of services, which includes cost of copay or coinsurance. We are happy to accept cash, credit card and HSA payments. We require all clients to have a credit card on file to hold appointments.

Out-of-Network Support

We are happy to provide you with a superbill so you can request reimbursement from your insurance for out-of-network services. In some cases, we can attempt to bill your insurance for out-of-network services, but please know you are ultimately responsible for the full cost of therapy.

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Personalized Intake Process

We are not a "first come, first served" clinic and do our best to match you with the therapist to best meet your needs and preferences. In order to be scheduled for an intake or added to our waitlist, you must complete the onboarding and intake documents after speaking to our Client Support team.

In-Network Insurance

Cascade Counseling and Wellness is proud to accept benefits from the following insurance companies ...

  • Aetna
  • CareOregon/HealthShare OHP
  • Cigna (Evernorth) Behavioral Health
  • Kaiser
  • Medicare (* with limited availability)
  • MODA
  • Oregon Health Plan (OHP) Open Card
  • PacificSource (Commercial Plans only)
  • Providence Health Plan
  • Regence Blue Cross/Blue Shield of Oregon
  • Trillium OHP

* Please note that, due to insurance rules and credentialing, not all clinicians can accept all insurances. *

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Our Insurance Partners